Legal Notice

1. General Information

This website is operated under the business name Mama Thandi.

By accessing, browsing or using this website, you agree to this Legal Notice, as well as the other policies and terms available on our online store.

2. Business Identification and Contact

Business name: Mama Thandi
Email: help@mamathandi.com
Website: mamathandi.com

For any questions regarding our website, products, orders or services, you can contact us using the email address above.

3. Business Activity

Mama Thandi is an online shop offering a selection of homeware, accessories, décor, handmade-style items and other products available in our catalogue.

Product descriptions, prices and availability are shown on the relevant product pages.

4. Use of the Website

You agree to use this website lawfully, responsibly and in accordance with applicable law.

You must not use the website fraudulently, attempt to gain unauthorised access to our systems, introduce malicious software or carry out any activity that could damage the website, interfere with its operation or affect other users.

5. Intellectual Property

Unless otherwise stated, the content on this website, including text, images, photographs, logos, graphics, videos, designs and other materials, belongs to Mama Thandi, its respective owners or is used with the appropriate permission.

You may not reproduce, modify, distribute or commercially use this content without prior permission, except where permitted by applicable law.

6. Product Information, Images and Availability

We do our best to present product information, descriptions, images, prices and features as accurately as possible.

Some images used on our website may be generated, recreated, enhanced or adjusted using artificial intelligence tools for illustrative purposes and to help us show our products in different spaces or settings.

We aim for these images to represent our products as accurately as possible. However, where images are created or assisted using artificial intelligence, there may be minor differences between the image and the actual product, including differences in colour, texture, proportions, finish, lighting, placement of certain elements or the appearance of particular details.

Slight visual differences may also occur because of lighting conditions, your device or screen settings, or the natural characteristics of certain materials and products.

Images are provided for illustrative purposes. Before placing an order, we recommend checking the product description, measurements, materials, available variations and other information provided on the relevant product page.

This notice does not mean that the product you receive may be substantially different from the product offered, and it does not limit any rights you may have under applicable South African consumer law.

Product availability may change and products may become unavailable without prior notice.

If we identify an obvious error in the information displayed on the website, we reserve the right to correct it as soon as reasonably possible.

Nothing in this section limits any consumer rights provided by applicable South African law.

7. Website Availability and External Links

We do our best to keep the website available and functioning properly. However, temporary interruptions may occur due to maintenance, updates, technical problems or circumstances outside our reasonable control.

Our website may also contain links to third-party websites or services. Mama Thandi does not control these websites and is not responsible for their content, availability, policies or practices.

8. Protection of Personal Information

Personal information collected through this website is handled in accordance with our Privacy Policy and applicable South African data protection laws, including the Protection of Personal Information Act (POPIA).

We recommend reading our Privacy Policy for more information about how personal information is collected, used, stored and protected.

9. Terms and Policies That Apply

Purchases made through Mama Thandi are also subject to our Terms of Service, Shipping Policy, Returns & Refund Policy and any other policies available on our website.

We recommend reviewing these policies before placing an order.

10. Applicable Law and Changes

This Legal Notice is governed by the applicable laws of South Africa, without limiting any mandatory rights or protections available to consumers under applicable law.

We may update this Legal Notice when necessary to reflect changes to our website, services or legal requirements.

The version published on this website will be the current version.

Contact

If you have any questions about this Legal Notice, please contact us:

Mama Thandi
Email: help@mamathandi.com
Website: mamathandi.com

With love,
Thandi & her daughter